Naqel Express + Zoho Integration
Automate your e-commerce shipping workflow by integrating Naqel Express with Zoho Inventory, Zoho CRM, and Zoho Books. Create shipments automatically, sync tracking updates to customers, and reconcile COD payments seamlessly.
Why Integrate Naqel Express with Zoho?
Naqel Express is one of the leading courier and logistics companies in Saudi Arabia and the GCC region. For e-commerce businesses using Zoho, manually creating shipments and tracking deliveries is time-consuming and error-prone. Our integration connects Naqel Express directly to your Zoho ecosystem, automating the entire order fulfillment process from shipment creation to delivery confirmation and payment reconciliation.
Complete E-commerce Fulfillment
Automation for Saudi Arabia
From order confirmation in Zoho Inventory to delivery and COD collection by Naqel, our integration automates every step of your shipping workflow.
Integration Features
Automated Shipment Creation
- Auto-create Naqel shipments when orders are confirmed in Zoho Inventory
- Generate airway bills (AWB) and shipping labels automatically
- Sync tracking numbers back to Zoho Inventory sales orders
- Support for multiple package types and service levels
- Handle bulk shipment creation for high-volume operations
Real-Time Tracking in Zoho CRM
- Sync shipment status updates from Naqel to Zoho CRM
- View delivery status directly in customer records
- Trigger automated SMS/email notifications on status changes
- Track delivery attempts, exceptions, and returns
- Enable customer service team to answer tracking queries instantly
COD & Invoice Reconciliation
- Sync Cash on Delivery (COD) collections from Naqel to Zoho Books
- Auto-match COD payments against invoices
- Track shipping costs and add them to expense accounts
- Handle partial deliveries and return-to-origin scenarios
- Generate accurate financial reports for shipped orders
Automated Workflows
- Auto-update inventory levels when shipments are dispatched
- Notify warehouse team when shipments are ready for pickup
- Alert operations when delivery exceptions occur
- Trigger follow-up tasks for failed delivery attempts
- Auto-close sales orders when delivery is confirmed
How the Integration Works
Order Created in Zoho Inventory
Shipment Auto-Created in Naqel
Tracking Updates Sync to Zoho CRM
COD Reconciled in Zoho Books
Benefits for E-commerce Businesses
Faster Order Fulfillment
Eliminate manual shipment creation. Orders flow from Zoho to Naqel instantly, reducing fulfillment time significantly.
Better Customer Experience
Automated tracking notifications keep customers informed. Reduce "where is my order" support queries by 70%.
Accurate COD Tracking
Know exactly which COD payments have been collected and when. Reconcile cash collections with your invoices automatically.
Reduce Errors
No more manual data entry means no more typos in addresses or phone numbers. Shipping accuracy improves dramatically.
Shipping Analytics
Track delivery success rates, average delivery times, and shipping costs across regions. Make data-driven logistics decisions.
Scale Without Limits
Whether you ship 10 or 10,000 orders daily, the integration scales with you. Handle peak seasons without adding staff.
Ideal For
E-commerce Stores
Online retailers selling through their own website or marketplaces who need automated shipping from Zoho Inventory.
Wholesale Distributors
B2B businesses shipping bulk orders to retailers across Saudi Arabia who need efficient logistics management.
Product Businesses
Any business that ships physical products and uses Zoho for order management and accounting.
Get Your Naqel-Zoho Integration
Tell us about your shipping volume and current setup. Our integration specialists will provide a custom solution and quote.